Last Updated: [December 2024]

1. Introduction

Welcome to RoyalCliq.com. We value our customers and strive to provide a satisfactory shopping experience. This Refund/Cancellation Policy outlines the terms and conditions related to refunds and cancellations of orders.

2. Cancellation Policy

Customers can cancel their order within 24 hours of placing it. To cancel an order, please contact our customer service team immediately at support@RoyalCliq.com or call us at [Phone Number]. Orders that have already been shipped cannot be canceled.

3. Refund Policy

• Full Refunds: Full refunds will be issued for canceled orders made within 24 hours of purchase.
• Partial Refunds: Partial refunds may be provided in certain cases, such as:
  • Items returned in a used or damaged condition.
  • Refunds requested beyond the 24-hour cancellation window.

4. Refund Process

Refunds will be processed within 7-10 business days after receiving the returned product. Refunds will be issued to the original payment method used during the purchase.

5. Return Shipping

Customers are responsible for return shipping costs unless the product received is defective or incorrect. We recommend using a trackable shipping service for returns to ensure they are received.

6. Damaged or Defective Products

If you receive a damaged or defective product, please contact our customer service team immediately. We will arrange for a replacement or refund as per your preference.

7. Contact Information

For any questions or concerns regarding our Refund/Cancellation Policy, please contact us:

Note: This Refund/Cancellation Policy is subject to change without prior notice. Customers are advised to review this policy periodically for any updates or changes.